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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Wide but not deep

Submitted Jan. 22, 2018
Customer Service
4
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
3
Customization
2
Membership Size: 
1,001-5,000
Industry Type: 
Healthcare
Organization Type: 
Hybrid, Mostly Individual
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
4-7 years
Incentivized
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I have been using YM for 3.5 years and have found it to be a solid product that is easy to use. It does a lot of things well, but the depth of some of the capabilities are shallow. It is a great product for the price that will manage events, memberships, CMS, catalogs, job boards and more, but there is no customization. You have to work within it's settings. When you call Customer Service, they are always very nice and professional, but the answer to my question is almost always "no, you can't do that".