The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Wishing for better

Customer Service
2
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
0
Reliability
0
Customization
0
Primary Job Function: 
Chief Staff Officer (#1)
Number of Years Using the AMS: 
Less than 1 year

For an out of the box solution NetForum Pro held a lot of promise. The acquisition by Abila and focus on the Enterprise version has left NetForum Pro behind in terms of enhancements and fixes. It is good for what it is, but I wish it was better.