WORK HORSE NOT A RACE HORSE
Submitted Dec. 9, 2016
YM does "pretty much" all we need but never to 100% satisfaction. There are always trade-offs and accommodations. I can do what I need to do but not always the way I want to do it. There are constraints based on early stage decisions that I did not know I would encounter when I was a newbie. The staff are good folks and earnest and they roll up their sleeves to help. Frustration comes from wanting simple things (like log-in screen that knows your name) that they just cannot do. Adoption rate is way below my modest expectations. The pay-off for Members is not as great as for staff. Truth is 2 people are managing a $750,000 budget very efficiently because of YM. So that is pretty good.