Guest post by Helen Anne Richards, CAE
Shelly Alcorn's warning at AMS Fest in November was pretty clear – if you aren't paying attention to how machine learning and artificial intelligence could affect your membership, you should start right now. Ignoring AI could be a fatal mistake for your association.
Okay, that's a little over the top. But it's also on target.
Shelly is a principal in Alcorn Associates Management Consulting. As a CAE, she spends her...Read more