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Blackbaud Raisers Edge
Submitted May. 16, 2014
We have been using RE for more than a year. The platform itself is very customizable. The biggest issue with RE is the setup/implementation. Our setup/implementation was horrible. The Blackbaud employee who ran our implementation gave us plenty of bad guidance and we spent nearly a year fixing the problems they created. The Blackbaud NetCommunity (BBNC) module is good and bad. It is easy to use but lacks some basic functions. Be sure to ask a lot of questions before you buy it! There are some quirks to the system but overall it is ok.