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New user interface on an old platform

Submitted Nov. 27, 2019
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
3
Customization
3
Version: 
20.2
Membership Size: 
101-500
Industry Type: 
Manufacturing
Organization Type: 
Trade Membership
Primary Job Function: 
Chief Staff Officer (#1)
Number of Years Using the AMS: 
15-20 years
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We are considering a move from iMIS after nearly three decades of use. We have attempted to implement their Staff Site only to find that not only is it not new, there is basic functionality that exists in the antiquated desktop version that doesn't exist in Staff Site. And the move to the cloud requires major migration and implementation--again, with no guarantee that basic functionality will work in the cloud. However, iMIS is being considered as a finalist as it's "the devil we know versus the devil we don't."