We are currently using iMIS 2017 and it's helped me and my colleagues a great deal when it comes to setting up email templates and looking at analytics and keeping track of all the events and happenings for the college as well as a up to date dashboard on revenue etc. We are soon to migrate to iMIS EMS and I've tested it along with my manager and there's definitely a vast improvement between that and iMIS 2017
IMIS has allowed us to centralize our knowledge gathering within a scalable platform, allowing for all our business units to function off a single source of truth.
Integrations with secondary data source providers are constantly being developed, however often come at additional licensing costs/fees. If the platform supported webhooks it would allow us a truly integrated solution.
It's very user-friendly and consistently tries to improve the user's experience with outreach, as provides a vast learning section with training modules for newcomers. It combines our membership and conference registration information with a single sign-on, and makes for easy exporting to external sites. I also like the store feature for our products. We're in the process of also integrating Open Water to allow for abstract submissions as well. My one complaint is not being able to delete contacts when they are no longer relevant.
I enjoy hat iMIS is a multi functional platform. The capabilities are amazing and to be able to perform so many different tasks and functions within one system is ideal for our organization and membership.
iMIS is great so long as you understand the workings of databases and are comfortable with website work. You need a bit of I.T. savvy to bend it to your will. But with that expertise, iMIS can handle just about anything you want it to do. Complex dues structures can be handled, including a multitude of member types, chapters, categories, and voluntary contributions, subscriptions, etc.
The system can be configured for many uses - so the flexibility of the system is great. It has the ability to store so much information. The product is best suited for very large organizations that have a tech team devoted to managing the performance and configuration of the system as the system needs to be reconfigured everytime IMIS pushes out an update. Overall the system is slow. Some days are better than others, but most are mediocre for speed.
We are an association management company with over 25 clients, most of whom we have have moved to iMIS 2017. The pros of using iMIS with our clients include the ability to customize it to fit each client's needs and the ability to create complex and meaningful reports based on the data we track. It also allows us to provide dashboards for each client's leadership with reports and other information, giving them more real-time access to their data and freeing up staff time.
The cons for us tend to be the cost, especially for essential modules like custom forms and reporting.
Within the past year iMIS became our primary database management system. iMIS is a very robust program with powerful features. As the Membership Coordinator, I primarily handle all the membership profile accounts and generate reports (a.k.a IQA’s) for all our staff members. The IQA’s are at first daunting, but once you have the knowledge of utilizing them, you can obtain the most complex search results immediately at your fingertips. Although I was asked to review this product, I was not asked to write a positive review.
The iMIS cloud version was fragile at first and some features such as refunds were not available. I recommend if you haven't upgraded to the cloud yet, to do so as the month updates are included and easier to stay up-to-date. Also the cloud version supports most of the new modules.