iMIS

We are an association management company with over 25 clients, most of whom we have have moved to iMIS 2017. The pros of using iMIS with our clients include the ability to customize it to fit each client's needs and the ability to create complex and meaningful reports based on the data we track. It also allows us to provide dashboards for each client's leadership with reports and other information, giving them more real-time access to their data and freeing up staff time.

The cons for us tend to be the cost, especially for essential modules like custom forms and reporting. 

The iMIS cloud version was fragile at first and some features such as refunds were not available.  I recommend if you haven't upgraded to the cloud yet, to do so as the month updates are included and easier to stay up-to-date.  Also the cloud version supports most of the new modules.

I have been working with iMIS for 20 years. I like the fact that iMIS is very flexible and continues to build on that flexibility.  When I have a vision, I can build it without outside programming.  Our staff site changes weekly to meet the needs of our needs. iMIS allows me to think outside of the iMIS box.

The ability for staff to track everything from first contact to closing to continued contact.  With iMIS we have a lot of dashboards that track everything from phone calls to sales for the year.  That has become a big benefit for our sales team and management.

We use iMIS primarily for Membership and conference registration, and it is extremely useful for both. Exporting reports and invoices is a breeze, and the system is overall very user-friendly. If I had one complaint, it would be the difficulty of writing queries for newcomers, but iMIS does provide a variety of online training for anyone willing to learn the art of the possible within their system. Overall, it's a system I would recommend and hope my organization continues to add modules that would benefit our work