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Flexibility

Submitted Nov. 14, 2022
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
5
Customization
5
Version: 
20.2.66.1216
Membership Size: 
1,001-5,000
Industry Type: 
Other
Organization Type: 
Trade Membership
Primary Job Function: 
Technology
Number of Years Using the AMS: 
15-20 years
Incentivized
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I have been working with iMIS for 20 years. I like the fact that iMIS is very flexible and continues to build on that flexibility.  When I have a vision, I can build it without outside programming.  Our staff site changes weekly to meet the needs of our needs. iMIS allows me to think outside of the iMIS box.

The ability for staff to track everything from first contact to closing to continued contact.  With iMIS we have a lot of dashboards that track everything from phone calls to sales for the year.  That has become a big benefit for our sales team and management.