Self-service tools to grab a snapshot of anything you want. Dashboards are great way to utilize and display reports that help us understand everything we need to know about our members in one database! Support is usually able to help resolve most issues within SLA standards. It is an Association flagship assuming you can visualize what you want the information to show or forecast.
Our organization has used iMIS for over 22 years. We keep it up-to-date and have successfully used it to meet all of our business requirements (both simple and complex) over the years. We have a development team that consists of 3 BAs, 2 Developers, 2 QAs, 2 DBAs and a brilliant iMIS consultant (3 days per week). We have 45,000 members and 130 staff using iMIS.
We have a deployment environment and a carefully managed process to build, test and deploy code.
We were able to work with iMIS to create a more customized system for our needs. The iMIS team has been great to work with and have built a great product for us. The system has a somewhat steep learning curve at first, but once you get fully onboarded, the system is really powerful.
Our Association has used IMIS since the 1990s. They were the gold standard then and remain the gold standard today.
The product has simplified the way we run our organization and has saved us time and money. We get a good return on our investment.
We not only get a great AMS system but we also get quality service. There have been many changes over the years and they have led to an amazing system.
IMIS has always been there for us and we heartily recommend it to everyone who asks
Unfortunately we were forced into changing our CRM when our previous supplier decided not to support their own product anymore. In hindsight it was the best thing that could have happened to us. iMIS has changed the way we work by making us more effiecient and changed the way we engage with our members and supporters.
I have been using iMIS for over 13 years and it has become the backbone of our association. All of our member data, event, publications, services and billing are done through iMIS. We track engagement with our members and use the scoring module to provide that information to our members. We have also been able to automate certain functions that used to be done manually through the Process Automation.