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iMIS EMS Review

Customer Service
4
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
3
Customization
4
Version: 
iMIS EMS
Membership Size: 
100 or fewer
Industry Type: 
Healthcare
Organization Type: 
Individual Membership
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
4-7 years

Our association has been with ASI over 20 years, so we've grown with them from using iMIS Desktop to now using iMIS EMS. It has changed and evolved with the times. The product is quite expensive and personally, it can be very difficult to navigate if you're a first-time user. I do like the fact that you can manage the website through the RiSE platform, and its ease of use is a plus! I did find that there are a few EMS systems which require you to use a 3rd party to manage the website, and this can be costly especially if you're considering moving to another AMS system. The Events platform is also fairly easy to use, and this is important considering we offer so many educational offerings both classroom and webinars. 

IQAs can be difficult to learn and use especially if you are a beginner. However, with your EMS subscription, there is a learning platform to fall back on, and it's helpful if you quickly need to learn or review how to do something