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Unreliable

Customer Service
4
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
2
Customization
2
Version: 
ems
Membership Size: 
501-1000
Industry Type: 
Construction
Organization Type: 
Trade Membership
Primary Job Function: 
Finance
Number of Years Using the AMS: 
4-7 years

I like the features of the product. However, every time there is a software update, I find a new glitch. It is frustrating and makes me doubt the integrity of the product.