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iMIS Elevated our Member Management Experience

Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
5
Customization
4
Version: 
20.3.189.170
Membership Size: 
1,001-5,000
Industry Type: 
Healthcare
Organization Type: 
Individual Membership
Primary Job Function: 
Marketing
Number of Years Using the AMS: 
Less than 1 year

Switching to iMIS our previous, less user-friendly system has been transformative.  Although the implementation process was fast-paced to meet our timeline for the renewal cycle, the support from iMIS's service teams made all the difference.  The training resources available for staff have been abundant and iMIS's service teams have been incredibly helpful throughout the transition.

Compared to our old system, the contrast is remarkable - iMIS brings a new level of ease and efficiency, not only for staff but for our members as well.  The platform's user-friendly design streamlines our operations and enhances the member experience significantly, allowing us to focus on engagement and less on troubleshooting.