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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

AMS is great - provider/reseller relationship not so much

Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
4
Customization
3
Membership Size: 
1,001-5,000
Industry Type: 
Manufacturing
Organization Type: 
Individual Membership
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
1-3 years

iMIS is a great system, but the structure of how to keep it operational not so much. We are a small association and in order to use the AMS we have to go through a reseller who charges us for phone calls/emails and support. We have a few additional add-ons to accomplish what we need and they are two other resellers of our AMS so they don't always place nice together.