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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

AMS leaving us in the dust

Submitted Apr. 26, 2016
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
2
Customization
1
Membership Size: 
101-500
Industry Type: 
Education
Organization Type: 
Individual Membership
Primary Job Function: 
Technology
Number of Years Using the AMS: 
1-3 years
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We've been using MemberClicks for about three years. We had a lot higher hopes for it than what's materialized. A big part of that is their development shifting away from the Joomla-based platform we are on - they now developed their own platform and did not make a migration path for existing users to move their sites. The back-end is intimidating for our tech-challenged committee chairs - the bulk of the work ends up resting on the shoulders of one or two people. There are a lot of quirks and things we'd like to be able to better customize, but that's going to be true with any AMS.