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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

AMS Web Version is a hit.

Submitted Aug. 31, 2017
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
4
Customization
4
Membership Size: 
1,001-5,000
Organization Type: 
Individual Membership
Primary Job Function: 
Technology
Number of Years Using the AMS: 
12-14 years
Incentivized
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Our users have been very happy with the functionality of the RiSE platform in version 20.2. They find the web version easier to adapt to over the desktop version. We upgraded to 20.2 in March 2017. Since this was an upgrade, implementation went very well. We are still in the process of transitioning users to the web version. Our concern is not being able to be in full high-availability mode. We have manual process in place to switch servers (application & SQL) if needed. We understand true high-availability will be available soon.