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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

AMS - Your current version doesn't do X... you'll need to upgrade

Submitted Feb. 27, 2018
Customer Service
4
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
3
Customization
3
Membership Size: 
20,001-25,000
Industry Type: 
Government
Organization Type: 
Individual Membership
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
4-7 years
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We are currently using iMIS 20.2.1.235 and it has some issues and boundary controls that are out of our hands. In order to fully explore reports and obtain the data in the best fashion - I feel as if I need to know SQL or a in depth knowledge of business objects before I can find the specific table and field. We're limited to what we can do in this current version and anything we would ideally want to do unfortunately we can't do easily in our current version. Upgrading costs too much and therefore we seem to be in a perpetual rut - unable of moving forward like we need to.  

iMIS does provide a great deal of what we are looking for in our organization and we have several membership types and complexities that iMIS can handle.