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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Association models

Submitted Oct. 2, 2014
Customer Service
4
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
3
Customization
2
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
1-3 years
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Although our AMS has many features and functionalities, and is capable of serving as a cohesive social media site, it just doesn't fit our association model. There are no real relationships among different account or member types. Our membership is predominately made up of companies within a specific industry and I believe our current AMS is better suited for individual memberships within societies or regional chapters. I would only recommend this AMS to another organization that fits that association model.