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Awesome software for membership and events

Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
5
Customization
4
Version: 
EMS
Membership Size: 
100 or fewer
Industry Type: 
Other
Organization Type: 
Individual Membership
Primary Job Function: 
Operations, Administration
Number of Years Using the AMS: 
Less than 1 year

It's very user-friendly and consistently tries to improve the user's experience with outreach, as provides a vast learning section with training modules for newcomers. It combines our membership and conference registration information with a single sign-on, and makes for easy exporting to external sites. I also like the store feature for our products. We're in the process of also integrating Open Water to allow for abstract submissions as well. My one complaint is not being able to delete contacts when they are no longer relevant. It would be nice to be able to just delete defunct contacts instead of duplicating them