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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

A Bad Merger

Submitted Apr. 28, 2014
Customer Service
2
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
2
Customization
2
Primary Job Function: 
Executive Management, Strategic Planning, Governance
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I would have recommended YourMembership about two years ago. But since they took over Affiniscape, their customer service has been sloppy, their product has greatly suffered, and the experience that we have had with them has been less then stellar. I know that in the grand scheme of things they aren't top of the line, but I would have hoped to have been provided with a better product and service for the money. I wouldn't recommend YourMembership at this point in time - they took on too much too soon and the lack of quality shows in all aspects. Buyer beware - you don't even get what you pay for from them.