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Best Company to work with

Submitted Aug. 3, 2021
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
5
Customization
5
Version: 
Membership Size: 
501-1000
Industry Type: 
Food / Hospitality
Organization Type: 
Trade Membership
Primary Job Function: 
Chief Staff Officer (#1)
Number of Years Using the AMS: 
1-3 years
Thank Reviewer (2)  
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Yes, they get 5 stars for each of the categories, becasue they are really good. But my review is more about the people and culture of the company. The care and compasion they give goes beyond what is measured in stars per caterory. Never have I experience a company that offers to help you in time of need, in time of stress, in times of uncertanity the way they did this past year of Covid-19.  It wasn't about dollars and cents, it was about compasion, caring, and understanding the needs of a client.  It literally made me cry.  Thease are featured that are hard to quantify, but mean more than stars.  Novi is truly the best.