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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Complex System for Large Associations

Submitted Aug. 20, 2015
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
3
Customization
3
Primary Job Function: 
Technology
Number of Years Using the AMS: 
Less than 1 year
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If you Association is growing in leaps and bounds, this system definitely gives you some growing room. The downside is that it allows so much configuration, it may be a bit overwhelming for smaller organizations. It has some catching up to do in terms of software (mobile and HTML5 friendly websites). But the organization is definitely headed in the right direction. My only large complaint is that in some places, it does not feel like it was built with Associations in mind. Rather, it feels like it was built to handle just about any type of organization with products to sell. So there tends to be a lot of setup work that would seem would common to most Associations.