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Cumbersome and Constraining

Customer Service
1
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
1
Reliability
1
Customization
2
Version: 
Membership Size: 
1,001-5,000
Industry Type: 
Other
Organization Type: 
Individual Membership
Primary Job Function: 
Chief Staff Officer (#1)
Number of Years Using the AMS: 
1-3 years

This software is incredibly expensive as well as cumbersome to navigate, particularly for a small staff and memebrship organization.  Its constraints and limitations for the price are shocking.