Follow 

Contact

Share

The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Cumbersome and glitchy

Submitted Jul. 19, 2016
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
1
Reliability
2
Customization
4
Membership Size: 
101-500
Primary Job Function: 
Communications, Public Relations, Publications
Number of Years Using the AMS: 
Less than 1 year
Thank Reviewer (0)  
Report Review  
iMIS is a nightmare. Its old interface is not user-friendly and I'm often encountering errors that require correction by our IT department. Does not connect with newer third-party platforms like MailChimp, which adds another restriction to our ability to communicate with members effectively. I also went through an entire membership directory update only to find out most of my work was automatically undone by the program because I missed a step that was not at all intuitive. Very, very frustrating.