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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Did not know it was an AMS

Submitted Oct. 29, 2015
Customer Service
1
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
2
Customization
1
Primary Job Function: 
Operations, Administration
Number of Years Using the AMS: 
1-3 years
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This product is very static and difficult to customize. The organization I worked for used it as an online directory. It did not interface well with other software (e.g. Quickbooks) and lacked the flexibility needed to perform routine maintenance (e.g. updating membership records in bulk). I would not recommend this software to any organization that has even marginal expectations for modernizing their current processes.