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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Director, IT

Submitted Dec. 5, 2013
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
3
Customization
2
Primary Job Function: 
Technology
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I must say i was not impressed with Personify. During the life of our project we had numerous turnover with our Business Analysts, therefore we had to do a lot of re-education of our processes. If your organization requires unique business rules then Personify would not be for you because customizations to Personify will drive your overall costs up. All AMS providers will tell you "Yes" they can support it so I would recommend evaluating all AMS providers before you select a AMS provider because the devil is in the details of your processes.