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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Director of IT

Submitted Mar. 27, 2017
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
5
Customization
3
Membership Size: 
25,001-50,000
Industry Type: 
Healthcare
Organization Type: 
Individual Membership
Primary Job Function: 
Technology
Number of Years Using the AMS: 
1-3 years
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When I joined our organization 2 years ago, we had been using iMIS for more than 8 years. We'd used iMIS 15 and 20. In my opinion, I've found that iMIS works ok if you have a straightforward membership management program with very little requirements for advanced features. I've used and implemented other association management systems before (the big ones, you know the names) and they are far superior to iMIS. iMIS appears to be the laggard of the bunch and certainly not progressive nor innovative. Reliable, yes! It works. Understanding the underlying data architecture... a challenge, even for our technical staff. There are many ways the product could be improved however, we are not going to wait to find out if it does. We are moving to a more modern, 100% cloud-based solution.