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Don't, just don't

Submitted Dec. 20, 2024
Customer Service
1
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
1
Customization
2
Version: 
MC Trade
Membership Size: 
501-1000
Industry Type: 
Other
Organization Type: 
Individual Membership
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
1-3 years
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We switched over to trade from pro and it was the worst decision made. We were told many things that turned out not to be the case and it was such a downgrade. Reports are not accurate. Memberships just don't make sense and if you're lucky enough to get a response from customer service, everyone will give you a different answer... Somehow no one knows anything and nothing can ever be fixed. Prepare for lots of manual work and a life of work arounds.