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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Easy things made hard

Submitted May. 24, 2018
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
3
Customization
2
Membership Size: 
100 or fewer
Industry Type: 
Healthcare
Organization Type: 
Trade Membership
Primary Job Function: 
Executive Management, Strategic Planning, Governance
Number of Years Using the AMS: 
1-3 years
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I was disappointed with what seemed like a complex software that should handle simple requests - but I couldn't assign members to committees, couldn't assign the financial person to get the dues, find payment info easily, or make quick changes to the website.

There are just too many places to hunt around for memberhsip information. There are just too many sections period.