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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Ever more to learn

Submitted Mar. 21, 2018
Customer Service
4
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
5
Customization
5
Membership Size: 
5,001-10,000
Industry Type: 
Education
Organization Type: 
Individual Membership
Primary Job Function: 
Chief Staff Officer (#1)
Number of Years Using the AMS: 
15-20 years
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iMIS back of the house was pretty accessible and reporting dependable. With each new version there is more steep learning curve, reporting is not out of the box, IQA, RISE, communities and modules all require some dedicated time. For staff who just want to run a report it is a challenge. However, I am not sure that there is an AMS providing easy demographic reports, letters to the members, email broadcast to specified constituencies. If there is I am going to use this review system to find it.