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Functional, but Average

Submitted Jul. 18, 2019
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
3
Customization
3
Version: 
Membership Size: 
15,001-20,000
Industry Type: 
Healthcare
Organization Type: 
Individual Membership
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
4-7 years
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I actually don't mind iMIS (I have found people either LOVE it or HATE it). But I was just content. There were functional issues with the system, but looking back, I'm pretty confident those issues were because our rep wasn't clear in what was needed to give the desired end result. 

 

iMIS is totally capable of giving you what you need. But, you may need to get creative in how you pull date, clean it, store it, etc. etc. in order to get what you need.