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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Great AMS but a little trigger happy

Submitted Jan. 30, 2015
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
2
Customization
5
Primary Job Function: 
Technology
Number of Years Using the AMS: 
1-3 years
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iMIS is a fantastic and powerful AMS. We've gone through the versions from 10 to now 20 and each have been an enhancement on the last. Having said that, however, the pitfalls with enhancements can sometimes be that ASI is so eager to get these great new features out that they fall short on the QA side of the product release life-cycle. When issues are identified often times they are fixed right away ...in the next patch. Overall, I believe that if they put more pebbles in the QA bucket they would tip the scales and have a really great product with solid releases.