Great customer service and easy to use. Limited customization.
We have been using MC since April of 2019 and have been pleased with the functionality, ease of use and the learning curve. Customer service has been outstanding and all of our questions/concerns have been handled expeditiously. Moreover, the onboarding process went very smooth and we receive excellent support throughout. That being said, it is incumbent on the organization using the software to invest time in learning for themselves as well. The videos and tutorials provided by MC were an immense help. Had we not had those the onboarding process, as well as post onboarding questions, would have been much more difficult. We wish there were more customization capabilities and would like to see some SEO and URL improvements but overall we are pleased with the system for what it is.