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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Great Marketing, wish the product lived up to the hype

Submitted May. 8, 2014
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
4
Customization
4
Primary Job Function: 
Technology
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The ebusiness platform has been several steps behind the rest of the industry for >5 years now and they're just starting to address it. Personify requires too much customization for some basic tasks and you'll pay for those customizations every year via maintenance fees. It's a bloated product and could use some major slimming down.