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Great software for membership-based associations

Customer Service
4
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
5
Customization
3
Version: 
Cloud based version
Membership Size: 
501-1000
Industry Type: 
Housing and Real Estate
Organization Type: 
Trade Membership
Primary Job Function: 
Chief Staff Officer (#1)
Number of Years Using the AMS: 
1-3 years

I've worked with many membership-based customer management systems over the years and have found Novi's to be the easiest to use while still being an incredibly robust system. It has changed the way we are doing business for our members. The Novi team is very responsive and always striving to make the product better based on feedback from its customers.