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A great system for membership organisations

Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
5
Customization
5
Version: 
iMIS EMS version20.3.171.180
Membership Size: 
1,001-5,000
Industry Type: 
Charity
Organization Type: 
Individual Membership
Primary Job Function: 
Operations, Administration
Number of Years Using the AMS: 
1-3 years

Using iMIS has been a positive experience for our organisation and has made things a lot more efficient compared to before. Now, all of our data - membership information, CPD, training and events - are in the one system and can easily be reviewed, analysed and retrieved. Previously we had data for different parts of the business in different places, and extracting this data was time consuming and inefficient. iMIS is very powerful and there is a lot of potential within the system to automate workflows, extract meaningful data and generally improve the experience for both staff users as well as members and other customers.