Has potential
Submitted Apr. 14, 2017
- Customer service is easy to reach either online or by phone which is very helpful, but unfortunately it often feels like we need to contact them too much - There are a lot of add-on options for management which sometime feel like they should have been part of a general upgrade to the current system and aren't throughly tested before roll out - Reporting needs to be more customizable and intuitive - Events are also not robust, we're able to use them for smaller events but have a 3rd party integration for our annual conference in order to handle all of the registration types and session tickets required - The website and email building is fairly easy to use - Engagement opportunities including SocialLink and Groups are still confusing and not as intuitive as our members would like - Career Center integration is good, easy for staff to manage and as a revenue source.
