We decided to switch to Novi in March and we are now up and running! The entire conversion process was excellent. The Novi staff is awesome and super responsive. The integration with QBO is seamless and incredibly easy to convert. Process changes were simple and have improved our overall workflow. Before we decided to purchase Novi I spoke with another customer and he said "Adding Novi was like hiring another employee...". This is 100% accurate but now that we have converted I would amend this to say, "Adding Novi was like hiring a team of employees!"