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Highly Recommend Novi AMS

Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
5
Customization
5
Version: 
Membership Size: 
101-500
Industry Type: 
Manufacturing
Organization Type: 
Trade Membership
Primary Job Function: 
Chief Staff Officer (#1)
Number of Years Using the AMS: 
Less than 1 year

After a lengthy selection process, we chose Novi as our association management platform. After several months of using the software, we know we made the correct decision.

From onboarding through launch and after, the team at Novi has been great to work with. They guided us through the process to set up the platform to meet our needs.  Support after launch has been fantastic.  The team is always there to help, and provides an answer to our questions in a very timely fashion.  Everyone I've interacted with at Novi has been friendly and knowledgeable about the product.

The transition has also been seamless for our members.  Novi was a big change from what our members were used to in the past, and they have easily moved to the platform to manage invoices and update profiles.

I would highly recommend Novi AMS.