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I wish there was more customization

Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
2
Customization
1
Version: 
Membership Size: 
5,001-10,000
Industry Type: 
Healthcare
Organization Type: 
Trade Membership
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
Less than 1 year

Memberclicks customer service is great, I've never had issues with any of their reps when I've called or emailed.  They are very knowledgeable. I really wish that Memberclicks would offer more customization and more streamlining within their database.  It's a bit fumbly with functionality and what our Membership Manager needs to manipulate in the system manually seems to be something that can be streamlined rather easily.