Follow 

Contact

Share

I'm a Believer!

Submitted Aug. 26, 2024
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
5
Customization
5
Version: 
Membership Size: 
101-500
Industry Type: 
Manufacturing
Organization Type: 
Trade Membership
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
Less than 1 year
Thank Reviewer (2)  
Report Review  

I truly cannot say enough good things about our transition over to Novi for our AMS. The transition was so smooth, and our onboarding team was AMAZING to work with. They are thorough, knowledgeable, and quick to assist with any questions or concerns. Novi has been incredibly user friendly and intuitive all around; both on the back-end for our association staff, and on the front-end for our customers. We love the integration with QuickBooks to automate our dues and subscription billing, and our customers love that they can see all of their company's open invoices in one place in their Member Compass. If you're on the fence about Novi, I can't recommend them enough!