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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

IMIS 15

Submitted Sep. 23, 2014
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
3
Customization
3
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Our experience with IMIS is that it is a highly capable system that requires a significant amount of resources - in personnel and budget, to make the most of it. As a small staff, without a dedicated IT person, IMIS requires us to be highly dependent upon our reseller for technical support, at a high cost.