iMIS Review

I have been using iMIS for the past 8 years, and for approximately 20 years total in my career; our organization has been using iMIS since the early 90's.  We are now in the process of working in the iMIS Desktop environment which is version 20.2.49.5903, concurrently with the Staff Site, which I believe is the precursor to the Cloud version which will be I20/300 if we convert to that full version.  iMIS is a very flexible and complex AMS, which also allows for a lot of customization and 3rd party addins, which of course contributes to the complexity of the software and related training curve.  Users must be very sophisticated to utilize the software to the organization's full advantage.  As such, we engage an outside consultant (who is authorized/credentialed by ASI the developer of iMIS), to assist with more complicated queries, process automation and more sophesticated tasks, on an "as needed" basis.  This is great as the consultant we use is excellent, and provides for a level of expertise we couldn't afford as a full-time employee. 

From an accounting perspective, there is not a clear audit trail when trying to read a customer/members historical transactions, especially to figure out how payments and credits were applied in the past.  It does have an Accounts Receivable Trial Balance and AR tab on the customer record, but you really need to know where to go and how to drill down on transactions to figure some things out.  The system will allow users to input transactions in a "wrong way" which can throw Accounts Receivable out of balance.  The Deferred Revenue module does work well.  And iMIS does have accrual based Dues, which also works well, and is a plus for our organization.

The main issue with iMIS at this time, is navigating our way from the old legacy system to the Cloud, which requires us to alternate between the 2 systems/interfaces all the time, depending on what type of tasks you are performing.  Some things, like events, must be set-uo from the Staff Site (cloud) and final items must be completed using the Desktop interface  I imagine it would be a much better experience to just begin with the Cloud version, however not all functionality from the desktop is available in the Cloud version yet.   And a bigger issue coming up is the Cloud version is going to increase our AMS related expneses by 100%.