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IMIS EMS Review

Submitted Jul. 11, 2024
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
3
Customization
4
Version: 
EMS
Membership Size: 
100 or fewer
Industry Type: 
Healthcare
Organization Type: 
Individual Membership
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
4-7 years
Incentivized
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We went live with IMIS EMS about a couple of years ago. For the most part, it has been successful for us, but there are exceptions. The plus side is the ease of use for both the Events and RiSE platforms. The ability to manage content for our website within the platform is very helpful and edits and additions can quickly be made within the platform itself. 
The downside is the communities platform. It’s very basic and there are known defects.