iMIS Review

We are currently on iMIS 15 but leaving for a SalesForce based AMS. We purchased iMIS 10 in 2006 and spent A LOT of money customizing it. It isn't a bad system but we feel like we need to make the change to a system that is more modern, more innovative, and has better customer service. Here are the pros and cons of iMIS (in our opinion!): PROS: Very easy to customize - any membership structure, any event requirements - if you get a good developer iMIS can do anything you need it to Good financial software that works well with other software platforms such as QuickBooks Good security features for large organizations - you can limit user permissions from view-only to full permissions for every module Long history and one of the first AMS out there CONS: Not very innovative Less than ideal end-user interface - event reg especially Very hard to get good customer service from ASI - your customer service is very dependent on who you use as a reseller Online access is not great - you need to remote in to do anything more than look people up Upgrading to iMIS 20 - depending on if you are up to date on your licenses and how customized your product is - can be very expensive IQA reporting is not intuitive and requires a lot of training to be able to master - so you are either dependent on your reseller to create new reports or you need a dedicated IT person on staff ONE CAVEAT: We had a string of less than ideal resellers and not the greatest initial implementation/customization. This has definitely clouded our view of iMIS. I still would not recommend it but if you are going to purchase iMIS be VERY choosy about your reseller. There are some great ones out there - not always the ones ASI recommends though!