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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

IMIS is good but has some limitations

Submitted Apr. 13, 2016
Customer Service
2
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
3
Customization
3
Membership Size: 
15,001-20,000
Industry Type: 
Automotive
Organization Type: 
Trade Membership
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
8-11 years
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We've had IMIS for 16 years and have learned to tweak and work-around its limitations to get it to do what we need. The good part of iMIS is that it's just a SQL database and there are many ways to get the data out, including many 3rd party products and web services. The down side to iMIS is that for a large organization, sharing the desktop application with many departments, it gets too complex for users to use the long lists of queries and reports. Search is not as robust as we needed also. We learned to develop department-based front ends to run our queries and reports and that works pretty well for us for now. Our next step is to have something that is easier to implement integrated web front end solutions with our Ektron CMS.