Follow 

Contact

Share

The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

iMIS | My love/hate relationship

Submitted Nov. 28, 2018
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
2
Customization
3
Membership Size: 
5,001-10,000
Industry Type: 
Retail
Organization Type: 
Hybrid, Mostly Trade
Primary Job Function: 
Operations, Administration
Number of Years Using the AMS: 
15-20 years
Thank Reviewer (0)  
Report Review  

I've been using some version of iMIS since 1994. Back then it was a pretty solid AMS; however, throughout the years as ASI revamped the software to remain relevant through the 90s transition to online access and to today's cloud-based environment, it seems like a Frankenstein of an AMS. The software might be great if you are coming from another AMS and only using it as a CRM/event registration tool or start out as just using the basic functions. However, don't rely on using it for any true financial reporting/reconciling purposes with spending thousands on customization and custom reports. Speaking of spending thousands - it's hard to write that check for several thousand a year for a basic CRM/Event registration package...plus hosting/maintenance costs.