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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

iMIS in the Shared Hosting Enviornment

Customer Service
1
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
2
Customization
3
Membership Size: 
101-500
Industry Type: 
Construction
Organization Type: 
Trade Membership
Primary Job Function: 
Chief Staff Officer (#1)
Number of Years Using the AMS: 
4-7 years

My Association has been using the desktop version of iMIS since the 90's.  The desktop has always worked the way that we needed it to work and was linked to Crystal Reports so it was easy to grab all of our data.  2 years ago, we moved our website and database to the shared hosting enviornment in hopes to have continuity between our database/membership information and the front end experience a user would have when they logged onto our website.  The shared server significantly limits our ability to grab data and customize anything on our site.  In order to complete any project that is not 'out of the box' we end up spending thousands of dollars with our AISP in order to make it happen.  iMIS is already a VERY spendy software to have and we are spending a smiliar amount per year to have a 3rd party make it work the way in which we need it to.  Once it functions correctly, it is great but costly.  It would be nice if the project development was included in the annual subscription.  That would make the product worth the money.  

If you are OK with the product as is, out of the box - it is great.  If you need customizations, don't go the hosted shared server route and make sure you have a significant amount of money budgeted.