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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

iMIS - Solid Back End; Needs Better Automation & Front End

Submitted Feb. 2, 2015
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
4
Customization
3
Primary Job Function: 
Membership, Customer Service, Data Entry
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Overall, I think iMIS is a really robust AMS. From a back-end staff use perspective, it can do a lot and allows for most of the flexibility an association needs. When implemented correctly it is a solid package. However, it really could use some assistance in the automation/enforcement of specific to an association's business rules and a better public/member front user interface. It's getting better as it moves to more web-based environment but decade-long users of iMIS will tell you that it's been a long time coming.