Your Membership Review

Pros - Inexpensive. Easy to learn. They have been making updates recently, which is appreciated. The Help Desk system, which they are utilizing to solve most inquiries, is well-managed. It is a good option if you have a limited budget, simple business and aren't looking for a lot of advanced functionality beyond basic membership management. Cons - It still feels like itÕs meant for a university not a business. Tracking income is difficult. Store functionality is outdated and not very customizable. Reporting is not intuitive. Seeing the details you want about members requires more clicks than necessary. The search/query functions are limited and unreliable. Our members donÕt like registering for an event that requires repeatedly entering the same information. Their invoicing system is inefficient and does not allow for a mass emailing of invoices. Members paying have to go through about 3 screens entering the same information several times. The password reset system is overly complicated.